Sport Medical™ Acquires Biodex Rehab Product Line
The rehabilitation product line previously offered by Biodex has been acquired by Sport Medical Technology, Inc. (SMTI), owned by Charles Remsberg, former CEO of AlterG® (the leading Anti-Gravity Treadmill).
With this email, the full line of former Biodex rehabilitation products is immediately available from Sport Medical, as the company assumes responsibility for sales, production, service, spare parts, accounts receivable for unpaid orders-in-process, and all new orders of the former company.
Also, effective now, Sport Medical is reopening lines of communication with all former customers of Biodex rehabilitation products. In doing so, we wish to set clear expectations regarding the following:
- NEW ORDERS. We offer the entire former Biodex line of products for the rehabilitation industry, and we are ready to accept orders. We are pleased to announce that Fran Hackett, former Vice President of Global Sales and Marketing of AlterG, will lead Sales and Marketing at Sport Medical. You can reach Fran and our sales team, many of whom you know, by clicking HERE .
- ORDERS PLACED WITH BIODEX, BUT NOT RECEIVED. We are currently ramping up new operations to handle these orders; they are our top priority. We ask for your patience and understanding as we hire and train staff to serve you. To reach our Customer Service staff, please click HERE.
- FIELD SERVICE. We are currently ramping up new Field Service operations, and many technicians you may know are joining our new company. We ask for your patience here, too, but our pledge is to support you with the finest service technicians in the industry. For Field Service needs, click HERE.
- WARRANTIES. For information on warranties, click HERE.
With this email, OUR TELEPHONE LINES are now OPEN!
Telephones are now fully staffed, although with NEW AGENTS. We are prepared to accept your calls 24/7/365, but keep in mind we are initiating all new CRM/ERP platforms. Agents may not have information you need immediately at hand in the beginning, so you may be asked to leave a message with an agent or record it yourself in voicemail. Rest assured, we intend to ramp our “live” telephone services as quickly as possible.
FOR SALES, CALL 1-800-224-6339 or email sales@smti.co
FOR SUPPORT, CALL 1-800-224-6339 or email support@smti.co
FOR INTERNATIONAL, CALL +1-631-924-9000
WHAT’S COMING…
Looking ahead, Sport Medical and our line of word class rehabilitation products will rise to lead the industry in innovation and customer-focused support for medical facilities and wellness centers around the globe. We humbly ask for your patience and support as we undertake this exciting endeavor!
SPORT MEDICAL™
Sport Medical Technology Inc.
PO Box 390419
Mountain View, California 94039
www.smti.co
Click here for product website.
Now your exclusive provider of Sport Medical rehabilitation products
The brand Biodex is owned by Mirion Technologies, In